1. Place Your Order: As soon as you order, our team starts working on crafting your customized product, ensuring every detail meets your expectations.
2. Production (1-3 days): Once approved, your order enters production. Our team ensures high-quality standards are met at every step.
3. Final Touch & Shipping: We carefully pack and ship your order. You will receive a tracking number once it's dispatched.

If you're unsure whether your photo is suitable, feel free to reach out to us at email.

Here’s our advice for the best results:

• Try to capture the photo at eye level.
• Get a close-up to highlight the details.
• Make sure the photo isn’t blurry.
• Avoid cutting off important elements in the frame.

We also have a dedicated team that reviews all photos once orders are placed. If there’s any issue with your photo, we’ll contact you right away via email.

Currently, we only ship to select European countries.

We are working on expanding our shipping regions in the future. Stay tuned for updates! 🚀

You can contact us via email at eternalloveshop.contact@gmail.com or reach out to us on social media through Instagram and Facebook.